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Opening hours

Cemetery office

Find the opening hours for our grounds and offices below. Visit our getting here page for information on how to find us.

Any changes to the times shown here will be advertised on this website, with notices around the grounds where possible.

See our normal opening hours below, or go jump to our Christmas/New Year opening hours.


Bereavement office

Located at Bouncers Lane, Cheltenham, Gloucestershire GL52 5JT

The office is open: Monday to Friday from 9:00am to 4:00pm. (excluding bank holidays)

Due to the COVID-19 situation, only one person will be permitted in the office reception at any one time. Face coverings must be worn at all times when in the reception room.

You are able to contact us in person, via the telephone or email:

Bouncers Lane, Cheltenham GL52 5JT
01242 244 245
cemetery@cheltenham.gov.uk

Cheltenham cemetery grounds, gardens of remembrance and books of remembrance in the cloisters

Open all year round including Easter, Christmas and all other bank holidays. Times vary depending on the time of year.

Summer hours (1 April – 30 September): 8.00am to 7.30pm
Winter hours (1 October – 31 March): 8.00am to 6.00pm

Charlton Kings cemetery

Located off Horsefair Street, Charlton Kings.

Open all year round including Easter, Christmas and all other bank holidays. Times vary depending on the time of year.

Summer hours (1 April – 30 September): 8.00am to 7.30pm
Winter hours (1 October – 31 March): 8.00am to 5.00pm

Chapel service times

Monday to Friday only excluding all bank holidays.

Oak chapel and Sanctuary chapel (*Sanctuary chapel not currently in use*)

9:00am – Direct cremation
9:20am – Sunrise Service
10:00am – Classic service
12:00pm – Classic service
1:00pm – Classic service
2:00pm – Classic service
3:00pm – Classic service
4:00pm – Classic service

Willow chapel

9:30am – Direct cremation
9:50am – Sunrise Service
10:30am – Sunrise service
11:30am – Classic service
12:30am – Classic service
1:30pm – Classic service
2:30pm – Classic service
3:30pm – Classic service

Please note: Direct cremation is a non-attended service offer. No mourners will be allowed to be in attendance.

Appointment times

Appointments for witnessed scattering, placement or interment of cremated remains are available Monday to Friday only, excluding all bank holidays.

Various times are available but this is dependent on what is already booked and which service you require. Please contact us to discuss availability and options.

Due to the current COVID-19 situation the maximum number of mourners permitted at a classic or sunrise service is limited to a maximum of 30. A maximum number of 6 can be in attendance for strewing of cremated remains, placements and burial appointments.


Christmas and New Year 2020/21 opening hours

  • Monday 21 December
    • Office open as normal
    • Funerals as normal
  • Tuesday 22 December
    • Office open as normal
    • Funerals as normal
  • Wednesday 23 December
    • Office closing at 1:30pm
    • Last cremations
      • Oak chapel – 12pm
      • WIllow chapel – 11:30am
    • Last burials
      • Graveside – 11:15am
      • Chapel – 11am
  • Thursday 24 December (Christmas eve)
    • Office and chapels closed – no funerals or appointments
  • Friday 25 December (Christmas day)
    • Office and chapels closed – no funerals or appointments
  • Monday 28 December (bank holiday)
    • Office and chapels closed – no funerals or appointments
  • Tuesday 29 December
    • Office closing at 3pm
    • Last cremations
      • Oak chapel – 2pm
      • Willow chapel – 1:30pm
    • Last burials
      • Graveside – 12:45pm
      • Chapel – 12:30pm
  • Wednesday 30 December
    • Office closing at 3pm
    • Last cremations
      • Oak chapel – 2pm
      • Willow chapel – 1:30pm
    • Last burials
      • Graveside – 12:45pm
      • Chapel – 12:30pm
  • Thursday 31 December
    • Office closing at 3pm
    • Last cremations
      • Oak chapel – 2pm
      • Willow chapel – 1:30pm
    • Last burials
      • Graveside – 12:45pm
      • Chapel – 12:30pm
  • Friday 1 January 2021 (bank holiday)
    • Office and chapels closed – no funerals or appointments

During these dates, opening hours for the grounds at Bouncers Lane – including the cemetery, gardens of remembrance and books of remembrance – remain unchanged and will close at 6pm each and every day, whilst Charlton Kings cemetery closes at 5pm.

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