Find the opening hours for our grounds and offices below. Visit our getting here page for information on how to find us.
Any changes to the times shown here will be advertised on this website, with notices around the grounds where possible.
See our normal opening hours below, or go jump to our Christmas/New Year opening hours.
Bereavement office
Due to the implementation of a whole new digital business system here at Bereavement Services, we need to reduce the hours that our bereavement office is open for essential staff training. This will be over the month’s of March and April and the updated opening times are listed below.
These timings are subject to change at either short or no notice but we are working towards being able to fully open the office to you as soon as we can.
We appreciate and thank you for your patience and understanding during this time of challenge and change here at Bereavement Services.
Normal opening hours are listed below but from 17 March – 30 April, please use the above times regarding our office opening hours
Located at Bouncers Lane, Cheltenham, Gloucestershire GL52 5JT
The office is open: Monday to Friday from 9.00am to 4.00pm. (excluding bank holidays).
You are able to contact us in person, via the telephone or email:
Bouncers Lane, Cheltenham GL52 5JT
01242 244 245
cemetery@cheltenham.gov.uk
Cheltenham cemetery grounds, gardens of remembrance and books of remembrance in the cloisters
Open all year round including Easter, Christmas and all other bank holidays. Times vary depending on the time of year.
Summer hours (1 April – 30 September): 8.00am to 7.30pm
Winter hours (1 October – 31 March): 8.00am to 5.30pm
Charlton Kings cemetery
Located off Horsefair Street, Charlton Kings.
Open all year round including Easter, Christmas and all other bank holidays.
Chapel service times
Monday to Friday only excluding all bank holidays.
Oak chapel and Sanctuary chapel
9:00am – Direct cremation
9:15am – Sunrise Service
10:00am – Classic service
12:00pm – Classic service
1:00pm – Classic service
2:00pm – Classic service
3:00pm – Classic service
4:00pm – Classic service
Willow chapel
9:30am – Direct cremation
9:45am – Sunrise Service
10:30am – Sunrise service
11:30am – Classic service
12:30am – Classic service
1:30pm – Classic service
2:30pm – Classic service
3:30pm – Classic service
Please note: Direct cremation is a non-attended service offer. No mourners will be allowed to be in attendance.
Appointment times
Appointments for witnessed scattering, placement or interment of cremated remains are available Monday to Friday only, excluding all bank holidays.
Christmas and New Year 2024/25 opening hours
During these dates, opening hours for the grounds at Bouncers Lane – including the cemetery, gardens of remembrance and books of remembrance – remain unchanged and will close at 5.30pm each and every day, whilst Charlton Kings cemetery closes at 5pm.
- Monday 23 December
- Office open as normal
- Chapels open as normal
- Tuesday 24 December
- Office closes at 2pm
- Chapels closed – no funerals or appointments
- Wednesday 25 and Thursday 26 December
- Bank holiday
- Office and chapels closed – no funerals or appointments
- Friday 27 December
- Office and chapels closed – no funerals or appointments
- Monday 30 December
- Office open as normal
- Chapels open as normal
- Tuesday 31 December
- Office closes at 3pm
- Chapels open as normal
- Wednesday 1 January 2025
- Bank holiday
- Office and chapels closed – no funerals or appointments
- Thursday 2 January onwards
- Office open as normal
- Chapels open as normal – funerals as normal